Law 25 requires you to designate a Privacy Officer. Synera takes on the role for you — with the expertise, rigour and presence of a true governance partner.
Since September 2022, every organization that processes personal information in Quebec must designate a Privacy Officer. Since September 2023 and 2024, all of the Law 25 obligations are fully in force : processing registry, Privacy Impact Assessments (PIA), privacy incident management, the right to data portability, explicit consent.
Penalties can reach $25M or 4% of worldwide turnover. Yet most Quebec SMEs remain vulnerable — not out of bad faith, but because the Privacy Officer role demands expertise that few organizations possess in-house.
Synera assigns you an external Privacy Officer — a qualified, trained and accountable person who fully assumes the role that Law 25 requires. Your Privacy Officer leads the compliance program, works with your teams, creates and reviews the required documents, oversees processes — without doing everything themselves. They coordinate, guide and ensure that best practices are in place at every level of the organization.
Official designation of a qualified and trained external Privacy Officer, compliant with Law 25
Leadership of your organization's Law 25 compliance program
Direct collaboration with your IT, HR and management teams
Creation, review and updating of the required policies, registries and procedures
Coordination and follow-up during privacy incidents with your teams
Implementation and oversight of the process for handling rights-exercise requests
Development and coordination of the training program for your staff
Documentation that is compliant, up to date and defensible before the CAI
A picture of your personal information processing, your current risks and your compliance maturity. Free, no commitment.
Official appointment of the Privacy Officer, setup of the processing registry, drafting of governance policies and publication of the privacy policy.
Regular follow-ups, registry updates, employee training, incident management, responses to access requests and interactions with the CAI as needed.
Periodic compliance review, executive reports to management, adjustments as your organization, technologies and regulations evolve.
For organizations that want to be compliant, without complexity.
The balanced solution for solid, proactive compliance.
Complete governance, integrated into your organizational strategy.
| Item | Essential | Structured ★ | 360 |
|---|---|---|---|
| Official designation of the Privacy Officer | ✓ | ✓ | ✓ |
| Ongoing advisory support | Email / phone | Email / phone / meeting | Unlimited + on site |
| Processing registry | Setup | Ongoing updates | Complete governance |
| Privacy policies | Basic | Customized | Strategic |
| Incident management | Reactive | Proactive | Simulations + response plan |
| Employee awareness | — | ✓ | ✓ + formal training |
| Follow-up meetings | Annual | Quarterly | Monthly + committees |
| Audit / CAI support | On request | ✓ | ✓ |
| Executive reports | — | — | ✓ (management + board) |
| IT / cybersecurity integration | — | Alignment | Full integration |
| Monthly rate | $750 | $1,500 | $3,000 |
of the Privacy Officer compliant with section 3.1 of Law 25
for privacy incidents according to CAI requirements
ongoing, from the Synera team
under Law 25 (SQ 2021, c. 25)
to your reality, your size and your sector
and signed non-disclosure undertaking
Real compliance, not just on paper
A significant reduction in your risk of penalties and incidents
A rapid response capability in the event of a breach or official request
Greater credibility with your clients, partners and funders
Peace of mind — you focus on your mission
12-month commitment.
Monthly, by transfer or automatic withdrawal.
Possible based on the actual complexity of your environment, established after the initial assessment.
$240 / hour, as needed and subject to prior approval.
60 days.
Confidentiality agreement signed at the start of the mandate.
A 30-minute video meeting to assess your current situation, identify your most significant risks and recommend the Synera plan best suited to your reality.
Reply within 1 business day · Confidentiality guaranteed · No commitment